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I rebuilt the business around how people actually shop.

Instead of presenting individual products, I created a set of connected entry points designed to guide customers from discovery to conversion to expansion.

We stopped showing products and started showing how they live — shifting from isolated items to real-life environments that grouped products across categories and made the system visible. At the center was a connected structure, not a collection of campaigns, with each part playing a role in moving customers forward:

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Then I rebuilt how customers enter and move through the funnel.

The business had been over-indexed on bottom-of-funnel conversion, focused on capturing demand that already existed. But with most customers purchasing once and leaving, growth required something else: more people entering the system earlier, and better guidance once they were in it.

I shifted paid media, SEO, and content upstream to reach parents sooner — while also redesigning how the site and lifecycle worked together:

  • Entry points guided where customers landed.
  • Collection pages clarified decisions and differentiated systems.
  • On-site modules reinforced how products worked together.
  • Lifecycle flows introduced what to buy next at the right time.
  • Retargeting supported expansion, not just conversion.
  • PDPs were optimized to close.

Each piece worked as part of the same system — not in isolation.

Paid Media & Social Creative

A performance-driven paid social system – concepted from scratch and executed using AI and custom production, combining data-backed hooks, native motion, and educational storytelling to drive engagement and conversion.
Breathable Nursery
Complete Nursery
Sleep System
Halo Effect

Complete Nursery Carousel

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Breathable Nursery Carousel

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Breathable Nursery Video

Rolling Happens – 1:1 Social Content

The Impact

This was built to break the one-and-done pattern.

With 87% of customers previously purchasing once and leaving, the goal was to increase the value of every customer over time. More cross-category purchasing. Higher AOV. Stronger repeat behavior. More intentional progression through the ecosystem. Not just more orders — better ones.
Customers Don’t Shop SKUs. They Shop Solutions.

Roughly 87% of customers came to the site, bought one thing, and never returned.

This wasn’t a product problem. It was a system problem.

Thousands of SKUs existed across categories, but without a clear way in, a path forward, or guidance on what to buy next, customers were left to navigate it on their own.

They didn’t need more options. They needed clarity.

ClientHALOYear2024CategoryDTC, Amazon, Full-Funnel MarketingScopeStrategy, Creative Direction, ExecutionShare